Effective Date: January 15, 2024
Welcome to Luxo Print. This Privacy Policy outlines our commitment to protecting your privacy and governs the collection, use, and protection of your personal information on our website https://luxoprint.com. By using our website and services related to the sale of on-demand printed products, you consent to the practices outlined in this policy.
1. Introduction
Luxo Print is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal information. By accessing or using our website and services, you agree to the terms outlined in this policy.
2. Information We Collect
2.1 Personal Information: We collect personal information such as your name, email address, shipping address, and payment details when you make a purchase or register on our Site.
2.2 Usage Information: We gather non-personal information about your use of the Site, including the pages you visit, the time and date of your visits, and your interactions with our content.
2.3 Comments and User-Generated Content: When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help spam detection. An anonymized string created from your email address may be provided to the Gravatar service to see if you are using it.
3. How We Use Your Information
3.1 Order Processing: We use your personal information to process and fulfill your orders, including order confirmation, shipping, and customer support.
3.2 Communication: Your email address may be used to send order updates, promotional materials, and newsletters. You can opt-out of these communications at any time.
3.3 Improving Our Services: Usage information helps us enhance our Site’s functionality, analyze user trends, and improve the overall user experience.
4. Sharing Your Information
4.1 Third-Party Service Providers: We may share your information with third-party service providers involved in order fulfillment, payment processing, and website analytics. These partners are contractually obligated to protect your information.
4.2 Legal Compliance: We may disclose personal information to comply with applicable laws, regulations, or legal processes.
5. Your Choices
5.1 Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe instructions provided in the emails or managing your communication preferences in your account settings.
5.2 Access and Correction: You have the right to access and correct your personal information by logging into your account or contacting us directly.
6. Security Measures
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy. Any changes will be posted on this page, and the date of the last update will be modified accordingly. Significant changes will be communicated directly to users.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at info@luxoprint.com.
9. Additional Considerations
9.1 Media: If you upload images to the website, avoid including embedded location data (EXIF GPS) for privacy reasons.
9.2 Cookies: If you leave a comment, you may opt-in to saving your name, email address, and website in cookies for convenience. These cookies last for one year. More details are available in our Cookie Policy [Add link if available].
9.3 Embedded Content from Other Websites: Embedded content from other websites behaves as if the visitor has visited the other website, subject to their privacy policies.
9.4 Who We Share Your Data With: If you request a password reset, your IP address will be included in the reset email.
9.5 How Long We Retain Your Data: Comments and metadata are retained indefinitely. Users can request exported files of their data or request data erasure.
9.6 Where Your Data Is Sent: Visitor comments may be checked through an automated spam detection service.
Thank you for trusting Luxo Print.